Return Policy
- 12 month Product Warranty covers against the design fading or rubbing off and random snapping or breakage of the case. However regular wear & tear damage such as scratches or force inflicted breaks are not covered. Please contact us with a photo of any qualifying issue to receive a replacement. We are confident in the quality of our products and want nothing more than for our customers to be 100% satisfied with their purchase!
- The courier shipping fee for the returned item is borne by the us.
- If you wish to return your item, please contact us at hello@caseora.co
Exchanges And Processing
- Please contact us at hello@caseora.co with the reason for the exchanges, order number, and a photo of the item (based on the delivery date on the tracking record, if applicable) and we will provide exchanges details!
- Merchandise must be exchanged within 30 days of the order date
- Exchanges will be processed within 2-3 business days after we've received the exchanged item
